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Lean Problem Solving: On-Demand Course (Public)


Description
In a lean culture, people are accountable for the work they perform and take ownership of their problems. In order for this environment to thrive, people must be armed with the knowledge to identify waste, discover the root cause of a problem, find solutions, sustain improvements and continuously improve processes. But organizations are often left asking themselves, “Why does problem solving have to be so complicated?”

In this self-paced online course that simplifies every-day problem solving, learn how to use an A3 problem-solving document to: Map out a process to uncover hidden waste, define a problem, discover its root cause(s), learn what solutions work best for different types of problems, prioritize improvements, successfully launch improvements and use PDCA to sustain improvements

COURSE STRUCTURE:
Length: 4 hours
Pre-requisite: Lean Fundamentals Online Course
Learning content includes: animated videos, interactions, learning exercises and quizzes. Quizzes following each module to check your understanding of the learning. ORLOE A3 problem-solving template in downloadable/printable format. Great prerequisite for value stream mapping and rapid improvement workshops!

BONUS CONTENT: Students will have access to a lean implementation workbook and a copy of the e-book, Everything I Know About Lean I Learned in First Grade.

CEUs: .4

Haven't yet taken the pre-requisite Lean Fundamentals online course? Purchase the Lean Fundamentals and Lean Problem Solving bundle at a discounted rate. Need an enterprise license of this content? Contact Julia.Kirby@transplace.com.
Content
  • WELCOME TO LEAN PROBLEM SOLVING
  • LESSON 1
  • SEEING PROBLEMS
  • THE RIVER OF WASTE
  • LEVELS OF PROBLEM SOLVING
  • FIX AND CONTAIN PROBLEM SOLVING
  • ORLOE PROBLEM SOLVING
  • LESSON 2
  • THE REVIEW PHASE
  • PROBLEM STATEMENT
  • PROCESS MAPPING
  • THE LEARN PHASE
  • PARETO CHART
  • FISHBONE DIAGRAM
  • 5 WHY ANALYSIS
  • LESSON 3
  • OPTIMIZE PHASE
  • SOLUTIONS SELECTION
  • LEAN MANAGEMENT SYSTEMS
  • EXECUTE PHASE
  • BUILDING THE SOLUTIONS TEAM
  • IMPLEMENTATION MANAGEMENT
  • COURSE COMPLETION
  • APPLIED LEARNING
  • NEXT STEPS
  • COURSE COMPLETION SURVEY
  • GO TO "MY CERTIFICATIONS" TO DOWNLOAD YOUR CERTIFICATE
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: Forever
Prerequisites